Family Sharing

Yes! Athlytic supports Family Sharing at no extra cost for the Pro subscription (annual or monthly). In the future, we may introduce a higher-tier plan with family sharing options, but existing subscribers would be grandfathered in.

How to Set Up Family Sharing for Athlytic

1. Ensure Family Sharing is set up on your iPhone. Follow Apple’s guide: Set Up Family Sharing.
2. Verify that subscriptions are shared by following Apple’s instructions: Share Subscriptions with Family Members.
3. In iOS 16 or later, go to Settings → Tap your name → Family Sharing to confirm that Athlytic appears under shared subscriptions.

Common Issues & Fixes

Subscription Not Appearing on Family Member’s Device

Wait at least an hour. Apple’s system can take time to sync purchases across devices.

• If it has been over an hour:
  • Force quit the Athlytic app and reopen it.
  • Go to More tab → Restore Purchase to manually refresh the subscription.
  • Force quit the Athlytic app again and reopen it.

This forces Athlytic to check for an active shared subscription.

If the subscription is still locked:

Step 1: Verify That Athlytic is Being Shared

On the device that purchased the subscription:

1. Open Settings on iPhone.
2. Tap Apple ID (your name at the top) → Family Sharing.
3. Tap Subscriptions → Check that Athlytic is listed as shared.

On the family member’s device:

1. Open Settings → Apple ID (name at the top) → Family Sharing.
2. Tap Subscriptions and verify that Athlytic is listed.

Step 2: Restore the Purchase in Athlytic

1. On the family member’s device, open Athlytic.
2. Go to the More tab.
3. Tap Restore Purchase.
4. Force quit the app and reopen it.

Shared Purchasing Conflicts

If you have “Shared Purchasing” enabled under the same Apple ID, it can cause conflicts.

1. Go to Settings → Apple ID → Family Sharing.
2. Tap Purchase Sharing → Turn off Shared Purchasing.
3. Try Restore Purchase in the More tab of Athlytic again.

Secondary Apple ID Conflicts (Apple Watch & iCloud)

If a secondary Apple ID was used during Apple Watch setup, it may prevent Family Sharing from working properly.

1. Check Settings → Apple ID → Media & Purchases for any secondary Apple IDs.
2. Remove any conflicting Apple IDs.
3. Try Restore Purchase in the More tab of Athlytic again.

App Store Region Mismatch

Family Sharing will not work if the devices are using different App Store regions.

1. On both devices, go to Settings → Apple ID → Media & Purchases → View Account.
2. Ensure both are set to the same region.
3. If they were different, change them to match and retry Restore Purchase.

Apple's Troubleshooting Guide

If you have tried all of the above steps, please review

Apple's Troubleshooting Guide for Family Sharing

If none of these troubleshooting steps resolve the issue, consider reaching out to Athlytic support for further assistance.