Unable to add Journal Tags

If you are unable to tag in Athlytic or receive the error message “Quota Exceeded”, this issue is likely due to insufficient iCloud storage or iCloud not being enabled for Athlytic.

Why Does Tagging Require iCloud?

Tagging in Athlytic uses your private iCloud database, meaning:

✔️ iCloud must be enabled for your Apple ID.

✔️ You must have enough available iCloud storage for Athlytic to save tags.

If you run out of iCloud storage, Athlytic cannot save tags, and you may see the following error:

“The user doesn’t have enough iCloud storage. Prompt the user to go to iCloud settings to manage their storage.”

Apple’s Documentation on This Error:

🔗 Quota Exceeded - Apple Developer


Ensure iCloud is Enabled for Athlytic

  1. Open Settings on your iPhone.
  2. Tap [Your Name]iCloud.
  3. Tap See All in Saved to iCloud.
  4. Make sure Athlytic is toggled on.

If iCloud was disabled, enable it and restart Athlytic.

How to Fix the “Quota Exceeded” Error

Check Your iCloud Storage

  1. Open Settings on your iPhone.
  2. Tap [Your Name] at the top.
  3. Select iCloudManage Storage.
  4. Check your available iCloud storage.

✔️ If storage is full, you can:

  • Delete old backups, large files, or unused app data.
  • Purchase additional storage by tapping Upgrade iCloud+.

If none of these troubleshooting steps resolve the issue, consider reaching out to Athlytic support for further assistance.

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